In this role, the role is to maximise sales through product display in line with brand guidelines and through commercial awareness using all the tools made available.

Responsibilities

• Ensure all new stock is merchandised in accordance with the brand guidelines in a timely manner.
• Ensure the shop floor is replenished throughout the day according the standards.
• Take commercial actions to increase sales according to customer needs.
• Assist with the training and development of all shop employees on product knowledge, image and collections.
• Have good communication with the Merchandising Department to maintain standards required and give feedback.
• Ensure own commercial awareness of forthcoming trends, colours, fashion and competitors is to the highest level and use this to drive the sales of the shop.
• Demonstrates commercial analysis and follow daily routines (RFID).
• Take commercial actions required. Knowledge of the products on the shop floor and stockroom levels.
• Participate in shop openings when required.
• Ensure that customers are acknowledged and receive a quality service either face to face or over the telephone.
• Complete other tasks as necessary to support the overall shop.
• Be available for cashiers should they request help.
• Ensure effective communication with the Management Team at all times Comply with the company Health & Safety Policy at all times.

Skills

• Good knowledge of the company, the brand, and the store.
• Experience managing a fast-paced retail operation.
• Passion for fashion, market, competitors, and trend awareness.
• Knows how to drive sales and can provide examples.
• Has led a stable and consistent career.
• Good team management experience.
• Forward planning skills.
• Commercial awareness.
• Numerate and articulate.
• Strong organisational and time management skills.
• Ability to deliver at a high standard and/or exceed goals.
• Flexibility and problem-solving ability.
• Has initiative to identify problems and opportunities to be proactive.
• Ability to handle pressure and react quickly to situations.
• Uses initiative to make timely decisions in challenging conditions and circumstances.
• Excellent communication (both verbal and written) and interpersonal skills.
• Takes ownership of self-development.
• Self-motivated and ability to motivate others.
• Ability to lead by example, motivate and develop employees.
• Ability to work autonomously and as part of a team.